A portion of these reviews are powered by:
Reviews of McCrorie Heating & Cooling, Inc.
4.9757281553398(Based on 103 rated reviews)
01-Sep-2020
Product or service reviewed: Installation
John and the team were great! They were the only company that responded to follow-up questions and actually explained things.
30-Aug-2020
Product or service reviewed: Coolfront
Great service.
27-Aug-2020
Product or service reviewed: Installation
Very pleased with the whole experience, I highly recommend them for all your heating and cooling needs...
26-Aug-2020
Product or service reviewed: Coolfront
Justin is awesome! Thanks for letting me follow you around and answering all my dumb questions!
A company from Whitefish, MT
Whitefish, MT
23-Aug-2020
Product or service reviewed: Installation
Great people, very professional and down to earth.
22-Aug-2020
Product or service reviewed: Installation
We couldn’t say enough about our experience with everyone. Not to mention how much we enjoy having air conditioning.
22-Aug-2020
Product or service reviewed: Installation
It was a positive experience from start to finish. An opening came up earlier than originally scheduled and the installation was completed a month earlier than expected. That was greatly appreciated. The installation team was professional, skilled, friendly, and very proficient. Thank you for such exemplary service.
20-Aug-2020
Product or service reviewed: Coolfront
Solved the problem in a timely manner.
19-Aug-2020
Product or service reviewed: Installation
John and his team provide outstanding, knowledgeable sales and service unequaled in the Flathead Valley.
18-Aug-2020
Product or service reviewed: Coolfront
Justin is always fast and efficient. He does a great job.
12-Aug-2020
Product or service reviewed: Coolfront
Thanks for taking care of my needs. Your service tech was very helpful and polite. Great personal skills.
11-Aug-2020
Product or service reviewed: Installation
I have relied on McCrorie Heating for many years and always have had fast, friendly, professional service! Last month when my air conditioner gave out, John responded quickly to analyze the problem and scheduled me for the necessary replacement ASAP! Many thanks to John and the entire staff for always being true professionals!
10-Aug-2020
Product or service reviewed: Coolfront
The tenant was the one with Justin. He said he was very professional, considerate, and answered his questions. He said Justin did a great job! I appreciated that as a landlord I didn't have to be there and was able to take care of the bill remotely.
10-Aug-2020
Product or service reviewed: Coolfront
Justin was polite and informative as always. He quickly diagnosed and fixed the problem with my AC. I would not hesitate to recommend McCrorie to others and in fact, have done so many times.
10-Aug-2020
Product or service reviewed: Coolfront
Thanks for squeezing us in on short notice!
A company from Kalispell, MT
Kalispell, MT
08-Aug-2020
Product or service reviewed: Coolfront
Justin was great. Great knowledge of his job. Extremely good at explaining all the questions I had. An asset to this company!
04-Aug-2020
Product or service reviewed: Coolfront
Justin is excellent. They don’t get better.
04-Aug-2020
Product or service reviewed: Coolfront
Justin is the best
31-Jul-2020
Product or service reviewed: Fixed thermostat
I have been work with these guys for many years. They do an excellent job! Thermostat was acting up and gave Damon a call. He had it fixed in about five minutes. No hassle! I would highly recommend them!
David Clark
Columbia falls, Mt
30-Jul-2020
Product or service reviewed: Coolfront
John kept at it until it was diagnosed. Justin also does a great job explains what he is doing good or bad news.
29-Jul-2020
Product or service reviewed: Coolfront
Always friendly, on time, and does a really great job. Doesn't make or leave a mess either.
27-Jul-2020
Product or service reviewed: Coolfront
Your help and extremely timely responses are great and extremely appreciated!
26-Jul-2020
Product or service reviewed: Installation
Thank you for the gift card! We really appreciate you and will call you in the future!
22-Jul-2020
Product or service reviewed: Coolfront
First-class!
20-Jul-2020
Product or service reviewed: Coolfront
No surprise to us that you did a perfect job in every way! Thanks
19-Jul-2020
Product or service reviewed: Coolfront
Timeliness was not a concern in this instance since it was not an emergency.
17-Jul-2020
Product or service reviewed: Coolfront
Justin is always there and is a well trained employee. He has A GREAT WORK ETHIC.
16-Jul-2020
Product or service reviewed: Coolfront
You guys are the best !
10-Jul-2020
Product or service reviewed: Coolfront
Thank you to Justin for meeting our maintenance needs. He is such a pleasure to have in our home and is always friendly and professional.
09-Jul-2020
Product or service reviewed: Installation
We are very happy with the equipment installed and the entire experience.
08-Jul-2020
Product or service reviewed: Installation
Excellent!
07-Jul-2020
Product or service reviewed: Installation
John and the install team were professional and great to work with. Quick and clean job done.
07-Jul-2020
Product or service reviewed: Coolfront
Very personable and professional technicians.
03-Jul-2020
Product or service reviewed: Coolfront
Needed a same day visit and your technician made it happen Thank You!!
01-Jul-2020
Product or service reviewed: Coolfront
Well above and beyond all other contractors in the area!
01-Jul-2020
Product or service reviewed: Coolfront
Dealt with the problem efficiently, good knowledge!
30-Jun-2020
Product or service reviewed: Installation
Overall, a great experience. At the initial consultation, they went over the various options we had for furnace and A/C replacement and were very quick to respond to follow-up questions during the process. The gentlemen who came for the install were very professional and answered any questions I had while they were working. All entry points for the exhaust/intake and refrigerant lines were very well sealed. All work areas were cleaned up very well inside and outside the house before they left. We have been enjoying the new furnace and A/C ever since. We definitely recommend McCrorie Heating! Thank you!
29-Jun-2020
Product or service reviewed: Coolfront
Your technician Jason solved the most difficult problem and kept at it until solved. He has great rapport and represents your company very well.
26-Jun-2020
Product or service reviewed: Coolfront
As always, Justine was on time, thorough and professional.
25-Jun-2020
Product or service reviewed: Coolfront
Service was timely, efficient, thorough, and competent.
24-Jun-2020
Product or service reviewed: Coolfront
I can always trust their work. Great people!!
23-Jun-2020
Product or service reviewed: Installation
The overall experience from initial consultation to the final walk around of my new heat pump system was great. John answered all my questions whether it was by a phone call or email. The installation team did a great job and was willing to explain all the components installed with the system and answer any questions I had along the way. The job site was left clean, and the install was very clean and professional looking. The crew made sure to seal and tape my ductwork, and they even sealed up the entry points into the house for the refrigerant and electrical lines. My new air handler and heat pump setup have been working perfectly, and I have no doubts any shortcuts were taken. I feel confident the work performed at my house will last for years to come.
23-Jun-2020
Product or service reviewed: Coolfront
Thank you for taking care of me!
23-Jun-2020
Product or service reviewed: Installation
Couldn’t ask for better service from start to finish. You go above and beyond and it shows!
22-Jun-2020
Product or service reviewed: Installation
McCrorie Heating did a great job on our furnace. Our heating system was a puzzle and Mr. McCrorie took the time to investigate and find all the problems. The installers were very professional and did a great job on our installation. It wasn't an easy job, but their knowledge and expertise were evident. We really appreciate McCrorie Heating.
20-Jun-2020
Product or service reviewed: Installation
One of the best companies in the Flathead Valley I've had the pleasure to do business with. An outstanding team: prompt, polite, and professional.
18-Jun-2020
Product or service reviewed: Coolfront
Satisfied.
17-Jun-2020
Product or service reviewed: Installation
We had three companies quote installing AC, you guys were the most professional and reasonably priced.
16-Jun-2020
Product or service reviewed: Coolfront
Couldn't be happier with your company-great people, and great service!
15-Jun-2020
Product or service reviewed: Central air
Owner John was our initial contact for our quote. He showed up promptly and after going over the job with us and providing a detailed quote we knew we had found the right company for the job. Installers Damon and Robert showed up and did an awesome job. They were very friendly, professional, and paid much attention to detail. They did not disappoint. We will be using this company for all of our hvac needs from here on out.
Clark & Shannon Dutton
Kalispell MT
13-Jun-2020
Product or service reviewed: Coolfront
Just another good visit/service with Justin! Keep up the great work!! Thanks!!
09-Jun-2020
Product or service reviewed: Coolfront
We really appreciated Justin stopping by last week just to make sure the unit was ready for the warmer weather.
09-Jun-2020
Product or service reviewed: Coolfront
The service guy was very professional. Liked him. I have a good feeling about your company. Thanks for your service!!!
06-Jun-2020
Product or service reviewed: Coolfront
The technician knew what he was doing, and had knowledge of the equipment to get to the correct problem.
05-Jun-2020
Product or service reviewed: Coolfront
Thanks John to you and your staff for providing service that can be trusted and very professional.
02-Jun-2020
Product or service reviewed: Coolfront
Not only did McCrorie design and install a first-rate system, but their professionalism and customer service is also wonderful. I count on McCrorie and they have never let me down.
22-May-2020
Product or service reviewed: Coolfront
Been with them for over 25 years! Wouldn't think of going anywhere else for my furnace and AC services!
19-May-2020
Product or service reviewed: Coolfront
Good work and very professional!
17-May-2020
Product or service reviewed: Coolfront
Always prompt and constructive.
15-May-2020
Product or service reviewed: Coolfront
Great customer service, quality workmanship, and reasonable prices.
15-May-2020
Product or service reviewed: Coolfront
Just great in every way!!!!
14-May-2020
Product or service reviewed: Coolfront
Quick response to a non-emergency situation, the technician was competent and friendly, office staff very nice.
13-May-2020
Product or service reviewed: Coolfront
Justin is the best!
13-May-2020
Product or service reviewed: Coolfront
Justin has always been so helpful and does a fantastic job.
12-May-2020
Product or service reviewed: Coolfront
Thanks. We really like the furnace we purchased from your company a couple of years ago. It works wonderfully and your technician does an excellent job servicing it for us.
10-May-2020
Product or service reviewed: Coolfront
Great job Justin!
07-May-2020
Product or service reviewed: Coolfront
Excellent maintenance call!
06-May-2020
Product or service reviewed: Coolfront
Very pleased with the professionalism of the technician.
02-May-2020
Product or service reviewed: Coolfront
Justin was professional and answered my questions so I understood what was wrong. He did a great job.
01-May-2020
Product or service reviewed: Coolfront
Great job Justin and Steve!
01-May-2020
Product or service reviewed: Coolfront
Justin is a wonderful representative and we always enjoy when he comes for our annual service call! Thank you!
29-Apr-2020
Product or service reviewed: Coolfront
A-ok!
25-Apr-2020
Product or service reviewed: Coolfront
As always great experience and work done! Thank you very much!!!!
22-Apr-2020
Product or service reviewed: Coolfront
He was very good at explaining how he could fix our problem. Very nice and polite.
22-Apr-2020
Product or service reviewed: Installation
As always, we appreciate both John and Justin very much. Thanks a lot.
21-Apr-2020
Product or service reviewed: Coolfront
As always, excellent customer service.
17-Apr-2020
Product or service reviewed: Coolfront
This is our fifth year having our furnace serviced with your company. We bought our house new and wouldn’t consider having anyone else care for it. Everyone we have dealt with is polite, helpful, and friendly. Your staff makes your company one I feel comfortable and confident with. Thanks.
14-Apr-2020
Product or service reviewed: Coolfront
The response time and the follow-up service was exceptional. The detailed report after completion was informative as well. The thank-you note received in the mail was a very nice gesture letting me know you appreciate the business as much as I do the service. Thank you!
08-Apr-2020
Product or service reviewed: Installation
I was traveling and out of town, my furnace died. No heat, so my 17-year-old had to let, two different heating companies in to look at the furnace.
My son who has not maintained experience was able to understand, and liked the employees of McCrorie heating and air, “ because they were more professional, seamed more thorough”. And my son was right. Great group of people!
08-Apr-2020
Product or service reviewed: Coolfront
Great customer service, both in-office and the Technician!! Christie was on the ball with getting me all the information I requested before service. Justin’s bi-annual Service was top notch as always, and he was able to answer all last-minute technical questions I had on the Airscrubber he installed as well. Thank you for always making services calls so easy and enjoyable!!
06-Apr-2020
Product or service reviewed: Coolfront
Thank you for prompt service.
03-Apr-2020
Product or service reviewed: Coolfront
Justin was awesome. And we appreciate your sending him out. Now we have peace of mind. Thank you John and crew.
02-Apr-2020
Product or service reviewed: Coolfront
Best choice I ever made was going with McCrorie for my new heater and service contract. Justin is the best!
01-Apr-2020
Product or service reviewed: Coolfront
Usual excellent service, information, and explanations from Justin. Two thumbs up and five stars all the way around. Couldn’t ask for more.
30-Mar-2020
Product or service reviewed: Coolfront
Continued professional job!
30-Mar-2020
Product or service reviewed: Coolfront
McCrorie is very professional, knowledgeable, and trustworthy. I was thankful they could still come to my house even during the pandemic. It is more important than ever right now to have clean air in our home.
18-Mar-2020
Product or service reviewed: Coolfront
Justin was super polite and fixed our furnace quickly. Will definitely call if we have any future issues. Thank you!
18-Mar-2020
Product or service reviewed: Installation
My experience was amazing. Thank you very much!
14-Mar-2020
Product or service reviewed: Coolfront
I really appreciated Justin's knowledge and expertise in resolving the issue I was having with the HVAC system. The receptionist, Roxie, was also very helpful to me.
07-Mar-2020
Product or service reviewed: Installation
We are extremely satisfied with McCrorie through the whole process of selecting and having installed a brand new heating and AC system in our home.
05-Mar-2020
Product or service reviewed: Coolfront
Best heating and cooling company ever!
01-Mar-2020
Product or service reviewed: Installation
Really good impression.
28-Feb-2020
Product or service reviewed: Coolfront
Joey (technician) was very clear in explaining the problem and solutions. Also, I like that the service order is emailed so you can see everything in black and white.
27-Feb-2020
Product or service reviewed: Coolfront
It is always a pleasure dealing with you all. You treat me as though I am family doesn't matter if I am talking to a lady on the phone or one of your technicians you are all so very kind and know what you are doing when it comes to service on my heating system. Thank you so very much! PS Love the Christmas Cards too. Thank you!
21-Feb-2020
Product or service reviewed: Coolfront
Justin did a wonderful job and was very professional and thorough.
21-Feb-2020
Product or service reviewed: Coolfront
Thanks to Chad and Josh for chasing the needed parts and getting the furnace up and running quickly. Nice job by all.
19-Feb-2020
Product or service reviewed: Coolfront
Damon and Robert were a pleasure to work with on my small remodel job. They were there when they said they would be, they did a great job putting things together in a timely fashion and they cleaned up before they left. I look forward to having your company work for me in the future and will tell my remodeling buddies who to have do their HVAC work. The ladies in the office were also very pleasant and professional to work with. Thanks for a great job.
11-Feb-2020
Product or service reviewed: Coolfront
Your company is excellent! Responsive, always professional and helpful. Justin is awesome! Thank you for always responding and performing!
08-Feb-2020
Product or service reviewed: Coolfront
Got to our home within a couple hours! Loved that they called to let me know they could come earlier IF I was available! Quick and professional!!
07-Feb-2020
Product or service reviewed: Coolfront
Justin was excellent in every regard.
A company from Kalispell, MT
Kalispell, MT
05-Feb-2020
Product or service reviewed: Coolfront
Justin is a great service tech. He is on time and diagnoses the problem quickly and is very friendly. Would I recommend, yes I have!
02-Feb-2020
Product or service reviewed: Coolfront
Justin was awesome. Came in, answered a few questions I had and had the problem fixed in no time. Will definitely be recommending your company to others because of the sole professionalism of Justin. I work at a company that strives to always make sure the customer is happy and he went above and beyond. Thank you!
31-May-2019
Product or service reviewed: Annual Maintenance
I have been using McCrorie Heating and Cooling for many years to do maintenance on my heating and air conditioning units and keep them in their best working order. They are always professional and courteous. I never worry about getting through the hot summer months or the coldest winter weather wondering if my system will fail. They are on time, do a complete inspection and leave the areas clean. I plan on building a new home in a few years and will have McCrorie install and maintain my heating and cooling systems in the new house.
